---
title: "Configuration import from RACS 4.2 to 4.3 and user limit - Roger"
description: "Roger - lider branży zabezpieczeń oferujący systemy kontroli dostępu, rejestracji czasu pracy, rejestracji pracy wartowników. Zapraszamy!"
url: "https://www.roger.pl/en/support/technical-support/faq-frequently-asked-questions/faq-access-control/racs-4-system/pr-master-software/configuration-import-from-racs-42-to-43-and-user-limit"
date: "2026-06-27T13:40:51+00:00"
language: "en-GB"
---

#  Configuration import from RACS 4.2 to 4.3 and user limit

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**Description:
After the configuration import from RACS 4.2 to RACS 4.3 the list of users is limited to ID=999. How to import users with IDs over 999?**

**Solution:**

The cause of the problem is default option which limits the list of users to 999. It allows to shorten the time needed to send configuration to PRxx2 series controllers. To solve the problem please follow steps below:

1. Choose *File > New database,*
2. Click *Tools > Options > Misc*,
3. Uncheck option *+++Users ID limited to 1000 (0...999)*,
4. Import the original configuration again *(File > Import database)*.

## Schema

```json
{ "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Start", "item": "https://www.roger.pl/en" }, { "@type": "ListItem", "position": 2, "name": "Support", "item": "https://www.roger.pl/en/support" }, { "@type": "ListItem", "position": 3, "name": "Technical Support", "item": "https://www.roger.pl/en/support/technical-support" }, { "@type": "ListItem", "position": 4, "name": "FAQ - Frequently Asked Questions", "item": "https://www.roger.pl/en/support/technical-support/faq-frequently-asked-questions" }, { "@type": "ListItem", "position": 5, "name": "Access Control", "item": "https://www.roger.pl/en/support/technical-support/faq-frequently-asked-questions/faq-access-control" }, { "@type": "ListItem", "position": 6, "name": "RACS 4 System", "item": "https://www.roger.pl/en/support/technical-support/faq-frequently-asked-questions/faq-access-control/racs-4-system" }, { "@type": "ListItem", "position": 7, "name": "PR Master Software", "item": "https://www.roger.pl/en/support/technical-support/faq-frequently-asked-questions/faq-access-control/racs-4-system/pr-master-software" }, { "@type": "ListItem", "position": 8, "name": "Configuration import from RACS 4.2 to 4.3 and user limit", "item": "https://www.roger.pl/en/support/technical-support/faq-frequently-asked-questions/faq-access-control/racs-4-system/pr-master-software/configuration-import-from-racs-42-to-43-and-user-limit" } ] }
```